Refund policy

Returns/Exchanges 

To be eligible for a return, your item must be unused and in the same condition that you received it (Unopened). It must also be in the original packaging. 

There will also be an up to 25% restocking fee on any cancellations

Items exempt from being returned:  

  • Gift cards 
  • you change your mind
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.


To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers are responsible for applicable delivery fees for the return or exchange of a furniture, unless the furniture has a manufacturing defect. Returns or exchanges do not apply on furniture that are abused, stained, soiled or otherwise unsanitary.

There are certain situations where only partial refunds are granted: (if applicable)
We only replace parts if they are missing, defective or damaged when delivered. Keep in mind warranty does not cover "exterior" damage. Exterior includes: cushioning, fabric, staining etc.

Feel free to send us an email at mattressfurnituredeal@gmail.com or you can reach us at:
+1 437-991-7975 or +1 416-752-9503



Refunds (if applicable) 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, Feel free to send us an email at mattressfurnituredeal@gmail.com or you can reach us at:
+1 437-991-7975 or +1 416-752-9503


Return Address

To return your product, you come to

between the hours of 1:00 pm-6:00 pm Tuesday- Sunday.Feel free to send us an email at mattressfurnituredeal@gmail.com or you can reach us at:
+1 437-991-7975 or +1 416-752-9503 & we would be happy to assist you and rectify any issues you have.